Requirements and return policy for warranty products
1) Your return will be processed based on 3 questions:
- Is the product in the seal (product packaging not opened)? If the product package is opened it is required to include the original packaging from the product also with your return.
- Is the product free of any assembly or installation damage?
- Is the product not used in a device or has been in use?
2) Products must be returned within 3 months after delivery, or Rounded must be informed about the return by an RMA request through your account or an email to service@rounded.com within 90 days.
3) Packaging, missing, tracing troubles regarding any return products is the responsibility of the sender.
* Please note if the part is put into use throughout the device you have a limited warranty.
** For smaller orders, known reasons, and longer distances, there can be made an exception for individual cases. Our support team will verify alternative options for each case separately.