See how we do it...
How to contact us
Do you have a question regarding an order, shipment, product, payment or do you need our help?
Do not hesitate to contact us, as we are here to help you.
From Monday to Friday 9am to 6pm we would like to help you on our live chat. You have direct contact with a member of the Customer Service team who can answer your questions directly.
Of course you can also mail your question to us where we would like to give you a reply. You can do this on firstname.lastname@example.org or just click on the button below!
Or call us on
Monday 9:00 - 17:30
Tuesdeay 9:00 - 17:30
Wednesday 9:00 - 17:30
Thursday 9:00 -17:30
Friday: 9:00 - 17:30
Saturday & Sunday closed
*Please note: We are limited available by telephone and chat from 12:30 to 13:00 and from 15:30 to 16:00. Please send an e-mail to email@example.com during these hours and we will help you as soon as possible.
Helpdesk (openings hours) +1 GMT
Verrijn Stuartweg 3
4462 GE Goes
Support from 9AM until 17PM GMT+1
Ask our customer helpdesk
Frequently asked questions
The Rounded customer service team receive daily questions of course all cases are different. But we have the most requested and useful once written down for you.
Our shipping partners
Offers fast and secure door-to-door shipping since 1969 for all locations around the world.
Is a combination of DHL Express and Global pack. First part shipped with DHL and the second by national carriers.
DHL Global mail+
General Logistics Systems B.V. GLS is a Dutch shipping company which delivers in 41 European countries since the year 1999.
Offers extremely fast and secure door-to-door shipping since 1907 for all locations around the world.
Global Mail includes all international shipping companies that transport the package from country to country.
Global Pack extended
Basic Pack easy shipment*
Will be send as a letter in the mailbox and therefore transported by national carriers.
* Has no track and trace!
Still not convinced or would you like to read all our success stories? This Trustpilot link contains more than 1000 worldwide success stories from our customers
1,000+ Succes stories